Refund Policy

​

Our refund policy is designed to protect our business while providing clarity and fairness to our clients. This policy applies to online purchases only, including Products, Gift Cards, Memberships, and Packages.

 

Products

• All product sales are final.

• Products may only be exchanged if they are defective or damaged at the time of purchase.

• Proof of purchase is required.

• No cash refunds will be issued.

Gift Cards

• All gift card purchases are non-refundable and non-transferable.

• Gift cards cannot be exchanged for cash.

• Lost or stolen gift cards will not be replaced.

• Gift cards may be used toward services or products only.

Memberships

• Membership fees are non-refundable.

• Memberships are non-transferable.

• Unused benefits do not roll over unless stated in the membership terms.

• Memberships cannot be paused or refunded once activated.

Packages

• Service packages are non-refundable once purchased.

• Packages are non-transferable.

• Unused sessions will expire based on the package terms.

• No refunds will be issued for partially used packages.

General Terms

• Refunds will not be issued for missed appointments, late arrivals, or no-shows.

• By completing an online purchase, you acknowledge and agree to this refund policy.

• We reserve the right to update or modify this policy at any time without prior notice.